IT Operations Management (ITOM) Solutions from OpenText (formerly Micro Focus)
A comprehensive IT Operations Management suite of integrated and AI-based products to improve IT efficiency and performance.
The IT Operations Management products cover the following areas:
IT Service Management
Micro Focus ITSM solution delivering great user experiences, AI backed support, discovery, CMDB, and asset management. All SAAS delivered.
Products in this portfolio:
Service Management Automation X (SMAX)
Asset Management X
AIOps and Observability
Micro Focus AIOps includes discovery and monitoring of IT infrastructure and applications across cloud and on-prem. AI identifies issues faster and applies automated fixes making management faster and more efficient.
Products in this portfolio:
Operations Bridge
Observability, AIOps, and performance management
Network Operations Management
A unified network management system. Monitors network health, configuration and compliance.
Network Node Manager i
Monitoring network health and performance.
Discovery and CMDB
Configuration management solutions for cloud and on-premises environments.
Increase IT visibility, reduce service disruption, and improve change success by discovering, mapping, and managing configuration items across your on-premises and cloud environments.
Products in this portfolio:
Universal Discovery and CMDB
Cloud Management
Optimize costs and gain management consistency across all your clouds.
FinOps capabilities which include cloud provisioning with compliance oversight.
Products in this portfolio:
Hybrid Cloud Management X
HCMX FinOps Express
Vulnerability Management
Discover, track, and close vulnerabilities in your systems with automated patch and compliance remediation.
Products in this portfolio:
Data Center Automation
Network Automation
Automation
Automate, integrate, and orchestrate IT processes across tools, teams, and technologies.
Products in this portfolio:
Server Automation
Secure, scalable, and automated server configuration and lifecycle management.
Operations Orchestration